Welcome to the services offered by NeuralPit Pty Ltd (‘NeuralPit’, ‘we’, ‘us’). This Privacy Policy outlines how we gather, utilize, disclose, and safeguard your information pertaining to our productivity platform (the ‘Service’), and your decisions regarding its collection and use. Capitalized terms undefined in this Privacy Policy are explained in our Terms of Service. By using our Service, you consent to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Service. This policy is applicable to all Service users. Please read it carefully.
(a) Directly Provided Information: When registering for a NeuralPit account or corresponding with us, we may request information such as your username, full name, phone number, and email address. Additionally, any messages sent to us via the Service or any data posted to the Service may also be collected. This information helps us operate, maintain, and enhance our services, correspond with you, and address issues you raise.
(b) Third-party Application Data: If you access our Service through third-party platforms, we may receive information about your use of those services. This may include user ID, access tokens, public data, or data you allow the third-party to share with us. Remember to check and adjust your privacy settings on third-party services before linking them to our Service.
(c) Other Third-party Data: We may obtain information about you from third-party sources, like public databases, social media platforms, third-party data providers, and information services. This may include your company, job title, industry, and other profile information. We may also receive data about your engagement with our advertisements.
(d) Automatically Collected Data: We collect analytics data or use third-party analytics tools to measure traffic and usage trends for our Service. These tools gather information sent by your browser or mobile device, helping us improve our Service.
(e) Log File Information: Automatically reported by your browser or mobile device each time you access our Service, our servers record certain log file information, including your web request, browser type, referring/exit pages and URLs, domain names, pages viewed, and other such information.
(f) Clear Gifs/Web Beacons Information: We may employ clear GIFs (also known as web beacons) used to anonymously track online usage patterns of our users, and track which emails are opened and which links are clicked by recipients in HTML-based emails we send.
(g) Device Identifiers: We may collect “device identifiers”, such as a universally unique identifier (“UUID”), which provide information on how you use our Service and help you navigate the Service better.
(h) Location Data: For localization, compliance, analytics, and tax estimation, we collect your precise or approximate location from your provided data, IP address, partners, or your payment provider.
(i) Content within Your Account: We receive and store content you create within your NeuralPit account, including documents, data files, metadata, videos, and website links.
Declining to provide personal information may limit your ability to access or fully utilize our Service. For opt-out requests, please contact us at privacy@NeuralPit.com.
NeuralPit Pty Ltd, with its registration in Queensland, Australia, is the controller of your personal data. Sometimes we process data on behalf of our customers, as laid out in our Terms of Service. If you have queries about data handled by our customers, please reach out to them directly.
We use the information collected from you for the following purposes:
NeuralPit may share your data with third-party service providers for providing and improving our Service, adhering strictly to our Privacy Policy, and any relevant laws. These services may include billing, customer support, email services, data analytics, security, advertising anddomain registration.
NeuralPit may share your data with third-party service providers for providing and improving our Service, adhering strictly to our Privacy Policy, and any relevant laws. These services may include billing, customer support, email services, data analytics, security, advertising and domain registration.
Information, data files or content shared within a Team can be accessed by its members and the Team Owner. For personal or confidential information, we recommend using a separate personal account or within your personal workspace.
Invitations to view or edit your work on NeuralPit disclose your name and login time to others with access. NeuralPit may share your shared links with service providers. You are responsible for the on-sharing of your links by recipients.
In connection with corporate transactions like mergers, acquisitions, etc., we may share, sell, or transfer your information. You will be notified if such a transaction takes place.
If you use a work-issued email for NeuralPit, we may share your account information with your employer. You can opt out by emailing us at privacy@NeuralPit.com.
You might integrate third-party applications to enhance your design and workflow. These applications have separate privacy policies and are not controlled by us.
We may share aggregate data, stripped of personally identifiable information, with third parties.
We might share your information with authorities in adherence to our Authority Request Policy, to prevent fraud, breaches of our policies, harmful activities, or to protect NeuralPit, you, or others.
The information gathered through our Service is stored and processed in the Australia, United States, Singapore, European Union, United Kingdom, Vietnam and any other locations where NeuralPit or its subsidiaries, affiliates, or service providers maintain facilities or hire personnel or contractors.
We may transfer your information, including personal information, across national borders, and from your country or jurisdiction to others worldwide. This process could involve the transfer of information, including personal data, to a country or jurisdiction whose data protection laws differ from those of your jurisdiction. Nonetheless, we take diligent steps to ensure the protection of your data in compliance with applicable laws, regardless of the location of storage and processing.
Under applicable laws, you consent to the transfer of your information to the United States or any other country where NeuralPit, its parent, subsidiaries, affiliates, or service providers maintain facilities. You also agree to the use and disclosure of your information as described in this Privacy Policy.
NeuralPit is committed to protecting the security of your information, employing suitable measures to maintain the integrity and security of all information collected through the Service. As part of our commitment to your privacy and security, we implement reasonable measures, such as requiring a unique password, to validate your identity before granting you access to your account.
It is your responsibility to keep your unique password and account information confidential and manage access to your email communications from NeuralPit at all times. Despite our efforts, we cannot guarantee the absolute security of the information you transmit to NeuralPit, nor can we assure that your data on the Service will not be accessed, disclosed, altered, or destroyed.
Changes to the functionality of third-party sites and services that you connect to the NeuralPit Service, such as social networks, may also affect your privacy settings. Please be aware that NeuralPit is not accountable for the functionality or security measures implemented by any third-party entities.
This revised section maintains the spirit of the original text, clarifying the user’s responsibility for their password and account security. It also notes the limitations in guaranteeing absolute security and the potential impacts of third-party services. Legal counsel should review this section to ensure it meets all necessary legal requirements.
We ensure that you have control over your account information:
For instructions on how to delete or disable cookies and other tracking/recording tools, please refer to your mobile device or browser’s technical information. Depending on your device type, deleting or disabling tracking mechanisms may not be possible. Please note that disabling cookies or other tracking tools prevents NeuralPit or its business partners from tracking your browser’s activities in relation to the Service, and hinders our targeted advertising activities. This may also disable several of the features available through the Service. If you have any queries about opting out of the collection of cookies and other tracking/recording tools, feel free to contact us at privacy@NeuralPit.com.
As discussed, we may enrich your information with data obtained from third-party sources to better understand your profile and interests, enabling us to provide customized offers and personalized services. You can opt out of NeuralPit collecting more data about you from third-party providers to enhance your experience and our messages to you by reaching out to privacy@NeuralPit.com.
Laws of certain countries confer specific rights concerning personal information. Individuals in specific countries, including the European Union, United Kingdom, and Brazil have the right to:
If you wish to make a request concerning your personal information, please contact us atprivacy@NeuralPit.com. You also have the right to object to our processing of personal data about you for marketing purposes; we will cease processing data for this purpose upon your request.
There may be circumstances where NeuralPit cannot comply with your request regarding your personal data. If we are unable to remove your information, we will provide an explanation. For instance, we may not be able to provide a copy of your information if it infringes on the rights of another user. There may also be cases where you have shared your information with third parties, such as by publishing a design on a third-party website. In these cases, NeuralPit cannot delete the information, and you will need to contact the third party directly.
If we cannot resolve your request, or if you are concerned about a potential violation, you have the right to report the issue or lodge a complaint to the data protection authority in your jurisdiction. If you have given your consent to certain processing and no longer wish us to use your information for that purpose, you may withdraw your consent, although this will not affect the lawfulness of processing based on consent before its withdrawal.
We offer paid products and/or services within our Service. For this, we utilize third-party services for payment processing (e.g., payment processors). We do not store or collect your payment card details. This information is directly provided to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies.
These payment processors adhere to the standards stipulated by PCI-DSS, managed by the PCI Security Standards Council. This council is a collaborative effort of leading brands such as Visa, Mastercard, American Express, and Discover. The PCI-DSS requirements assist in ensuring the secure management of payment information.
The payment processors we collaborate with are:
Stripe: You can view the Privacy Policy of Stripe Inc. at https://stripe.com/privacy
PayPal: You can view the PayPal Policy Statement at https://www.paypal.com/us/legalhub/privacy-full#paypal_privacy_statement
After the termination or deactivation of your user account, NeuralPit will retain your profile information and User Content for a commercially reasonable time, for as long as we have a valid purpose to do so. Specifically, NeuralPit holds onto your information for the purpose of complying with our legal and audit obligations, and for backup and archival purposes.
The period of retention depends on a variety of factors, including, but not limited to, the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data and whether we can achieve those purposes through other means, and applicable legal requirements.
Please note that if you request to delete your data, we will endeavour to fulfill your request, but some data may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations, resolve disputes, enforce our agreements, etc.
Please note that even if you delete your account, we may retain certain information as required by law and for legitimate business purposes. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.
Our Privacy Policy isn’t applicable to third-party websites or services linked to NeuralPit. We’re not accountable for their practices or your interactions there, which fall under their policies. If you allow third parties to access your NeuralPit content, it’s at your own risk. This policy doesn’t cover information we collect by other means or from other sources.
NeuralPit’s services are not meant for anyone under the age of 16. We don’t knowingly collect personal information from children under 16. If we learn that a child under 16 has provided us with personal information, we will delete it immediately. If you are aware that a child under 16 has shared personal data with us, please contact us at privacy@NeuralPit.com.
We may occasionally update our Privacy Policy. We’ll post the revised policy on this page and adjust the ’effective date’. Review this policy periodically for changes. These changes become effective once posted. Your continued use of our Service or provision of Personal Data signifies your consent to the updated Privacy Policy.
Privacy Policy Addendum for Europe
For European users (EEA, Switzerland, UK), we adhere to GDPR and UK GDPR. As a controller, we collect and use your data based on contractual necessity, legitimate interests, consent, and legal obligations. We may transfer your data to non-European countries with different data protection laws, under appropriate safeguards.
California and Virginia User Requests
Californian and Virginian users have additional rights under respective state laws. These rights include requesting access to, deletion of, or correction of your personal data.
Privacy Policy Addendum for Canada
Canadian users are informed that their data may be subject to lawful access requests from U.S. or foreign courts or government authorities. Your information won’t be given to third parties for marketing without consent.
Privacy Policy Addendum for Mexico
For Mexican users, additional rights exist under Mexican privacy laws. We use your data for primary and secondary purposes. Consent withdrawal, access, correction, cancellation, or objection to your data processing can be executed under Mexican law.
Addendum to Privacy Policy for Japan
We comply with Japanese laws, including the Act on the Protection of Personal Information. We are primarily responsible for managing Personal Data jointly used with our affiliates or third parties. Your information won’t be given to third parties for marketing without your consent.
Addendum to Privacy Policy for Republic of Korea
Except as required by law, Personal Data is disposed of securely without delay when (i) consent is revoked, (ii) the purpose of collection and use has been accomplished, or (iii) the legal retention period has expired. Data needing preservation by law is transferred to a separate database, and disposed of after the lawful period in a way that prevents restoration or reuse. Personal Data won’t be provided to third parties unlawfully. We or our affiliates handle Personal Data for services provided in the Republic of Korea, for purposes stated in the Privacy Policy.
If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:
Email: privacy@NeuralPit.com
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